Why BTT?

Why Do Business With BusinessTechTeam???

We challenge you to find another company in New Jersey that can make these promises!

We guarantee a one hour response:
When you have an issue, you want to talk to somebody who understands your pain! At BTT, we will respond immediately or return your call within sixty minutes or less. In fact, we usually call back in 15 minutes. If we don’t respond in that one hour time period, the work is free.

We will fix it right the first time:
Expect total satisfaction with our products, IT Consulting and technology support services. With our IT Wellness Care, nothing will get in the way of making sure you are a happy customer. Our Guarantee -100% Unconditional Satisfaction. Let us show you how!

We operate as a partner:
When we establish a relationship with a client, we need to learn the business of that client. Without that knowledge, it would be impossible to give solid advice. So we spend the extra time to do that. We take pride in the creativity of all of the staff in problem solving. More often than not, the solutions we invent are not only effective but also cost-effective. They often lead to improvements in your business. We are the leaders in using emerging technology solutions to drive your business forward. We help people embrace technology, using it to be more efficient, effective and profitable.

We are easy to do business with:

  • Where you need us – Onsite service  Depot repair  Remote IT management.
  • When you need us – 7×24 help desk available. Emergency service. Proactive IT support.
  • Serving Central New Jersey, we live where you live and understand your needs.
  • Total Project Management: We make it easy to do business with and take care of everything from A-Z including pre-sales consulting, needs analysis, assessments, product procurement, installation, post sales service, extended warranties and quarterly business reviews.
  • Many ways to pay: Visa/Mastercard/AMEX/Discover accepted. Net 30 days open account*. Financing and leasing plans available.
  • We maintain technical excellence through investments in personnel, equipment, tools and resources which gives increased ability to better service our growing customers.
  • We maintain our basic philosophy of providing the very best service, of meeting even the toughest delivery schedules and exceeding our customer’s expectations.
  • Microsoft Small Business Specialists: we specialize in small business and know your needs

We speak your language:
If you have any problems or computer support questions, you can ask and we will answer in plain English. We will make everything clear and explain it in a way that you can understand. How can you make wise decisions if you don’t understand the systems involved? A well informed client can make good decisions. People who follow our advice usually have better outcomes!

We listen to what you say:
Most of the time, people listen for a few key items and then try to fit one of their solutions around those key issues. At BTT, we’re clear that the only way to know what you really want and need is to listen to you intently. Our Discovery Vision System involves asking a lot of questions and listening for the answers. In fact, we will ask more questions to draw out the concerns behind the issues. It is not our job to do a lot of talking.

We prevent unforeseen or unwanted surprises.
You can plan on almost no damage being done to your network and data. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. We will explain to you any potential risks involved and get your okay before we begin the work. Another way to avoid surprises is to have your data synchronized to BTTDataVault and backed up before we proceed any further on your machine.

We help you gain Peace of Mind.
We can monitor every aspect of your network; Servers, Firewalls, Switches, Internet, Backup, Business Applications, Antivirus and provide monthly Network Health reports to you. As a business owner you have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it. Let us focus on the technology so you can focus on your business!

We guarantee our invoices will be accurate
Each detailed bill will from us will be completely accurate – guaranteed. There will be no billing surprises since your IT management services bill will be pre-approved by you. If there are other items that come up during a project, they will be explained in detail, a proposal given and your approval sought before continuing.

We guarantee all projects to be completed on time within budget.
We won’t surprise you with added or hidden charges as we perform IT consulting and network services. One way for us to avoid that is to think of every angle and including it in our proposals. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.

We offer complete technology integration
We bring common sense to business! We work together with you to coordinate a wide range of functions, systems and applications into a single seamless solution. We bring together computer networking, physical & IT security, telecommunications and office equipment systems. Our team of experienced professionals will integrate your IT network, VoIP phones, door access, computers and print management solutions to solve your specific business needs.

We are scalable
Our Team approach makes us efficient, scalable and flexible. We bring along associates, independent contractors and a World Class Referral Network to offer almost everything needed to help with current needs, expansions and acquisitions! We are scalable – small enough to be nimble and large enough to get the job done. That having been said, BTT remains the point of contact (or General Contractor) for any project and the ongoing maintenance after the install is complete. One hand to shake, One call to make!

We are locally owned and operated since 1995
While our competitors come and go, get acquired by faceless national companies or just fade away we are still right here where you need us, locally owned and operated for more than 16 years! Few have been doing everything we do, as well as we have, for as long as we have. BTT has the experience, connections and our local accessibility allows us to become the kind of reachable business partner that can create real competitive advantages for your business. We live, work and invest here. Because of our alliances, we often have access to a better array of solutions than most of our competitors. BTT is an active part of the community, participating in many local chamber activities, the International Association of Microsoft Certified Professionals and other groups. We live where you live and care about our community.